- Singapore
Scott Bales grew up with dreams of being a fighter pilot…a Top Gun influence that quickly took a back seat when he discovered the exciting and ever-changing world of technology. Now, instead of dodging rapid fire, Bales travels the globe dodging and fighting the traditional thinking behind how customers are behaving.
Scott Bales's Bio:
Scott Bales's Experience:
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SVP Partner Solutions at Fundamo, a Visa Company
December 2010 - October 2011Overall responsibly for the management and growth of strategic global partnerships. Analyze & adapt strategies to react to changing business trends in alignment with strategic business partners. Manage objectives and plans through partner or internal teamss. Responsible for studying and understanding market trends and translating how they affect strategic relationships. Plan and negotiate commercial agreements
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Consultant at HSL Consulting
February 2009 - September 2011HSL Consulting is a Mobile Commerce Consultancy based in Singapore. Specializing in Mobile Commerce, Remittances and Banking throughout the Asia-Pacific Region. HSL Consulting prides itself on developing practical and sustainable strategies for the development of the mobile money industry. With experience in Cambodia, Indonesia, The Philippines, Malaysia and Singapore, HSL Consulting have proven results in developing the mobile commerce space for the various markets throughout the region.
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Director - Strategy & Partnerships at African Centre for Mobile Financial Inclusion
March 2010 - June 2011ACMFI is an International not-for-profit entity to serve the African continent in the emerging Mobile Money ecosystem. The Centreâs goal is to connect the mobile money community with the major drivers of the African financial services and economies. The ACMFI will achieve this by accelerating the adoption of mobile money systems all over the African continent working with academic institutions, regulators, software and solution providers, Mobile network operators, mobile money agent aggregators, financial institutions, researchers and subject matter experts.
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VP Business Solutions at Fundamo
June 2009 - December 2010As the worldâs largest specialist mobile financial services provider, Fundamo has the expertise to build the technologies, the experience to build the businesses and the vision to build the industry. Fundamo is led by a strong leadership team who have a sound financial services background. Fundamo has proven itself visionary in predicting the trend towards providing financial services over mobile phones, but more importantly in the way that it has developed its strategy and products for these markets. Fundamo is unquestionably viewed as one of the leaders in the industry. Fundamo has received many awards during the last 8 years including the Frost and Sullivan Technology Leadership award in 2006. As the VP of Business Solutions, I provide a strong consulting capability and exposure to the client early in the engagement, to showcase the Fundamo solution, our experience and the value we would bring to their business delivery an successful Mobile Financial Services busineses.
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Head of Technology at WING
January 2008 - October 2008Wing is a wholly owned subsidiary of the ANZ Banking Group set-up to create an innovative and low cost banking model the offers an affordable and accessible banking proposition to Cambodia's developing and poorer communities. Leveraging off the uptake of mobile phones within the region to create a transformation from traditional cash based eco-systems and include these individuals in the banking system. As the Head of Technology, I manage and lead the technology team of the business establishment, including the creation of innovative in country technology through strategic partnerships with local Telecommunications companies. Taking the company from vendor selection
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Director at Tansaku Consulting
November 2007 - February 2008Tansaku Consulting seeks to engage new and innovative ways of doing business, but thinking outside the square and seeking new ideas through strong partnerships between business and technology. Specialising in engineering frameworks, workflows and controls that allow all levels of management to have critical information at hand to better position themselves to make effective business decisions Recent initiative including the creation of intelligent financial crimes models that pro-actively adapt and manage fraud risk.
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Business Engagement Manager at ANZ
October 2006 - August 2007Working as a balance between the Operational Risk business and technology, a key input into the strategic direction of Operational Risk. focus areas include Operational Risk Modelling & Capital Calculation, Fraud Systems, Project Risk and Anti-Money Laundering. . Stakeholder Management ⢠Collaboration with Head of Operational Risk ⢠Manage stakeholder relationships Project Management ⢠Creation and maintenance on Project Management Plan ⢠Contractor and vendor relations Strategic Consulting ⢠Nurturing stakeholders, allies and decision makers ⢠Maintaining specialist knowledge relationships ⢠Forecasting market trends, issues, opportunities and scenarios ⢠Driving the Enterprise Financial Crimes Strategy & Business Case ⢠Member of the Project Governance Committee, Fraud Working Group, AML Working Group, Enterprise Services Leadership Team, Risk Technology Management Team
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Technical Services Manager at ANZ
July 2005 - October 2006As a key manager and strategic consultant within the technology group servicing the Risk Management functions of the organisation. Including key stakeholder input into ANZâs largest Risk Management Projects General Management ⢠Key leadership and management accountability for the delivery of Credit Risk and Risk Management applications and data warehouses using the selected platform. Involving Market, Credit, Country and Bank Risk within the RAZOR application and Risk Calculations and Weightings within the Risk Information Store ⢠Manage and co-ordinate multi-country(Australia, New Zealand & India) project teams ⢠Resource management & Recruitment ⢠Staff Performance Management and Development Project Management ⢠Facilitate work estimation and prioritisation ⢠Facilitate the delivery lifecycle ⢠Plan, Manage and maintain project milestones and resources ⢠Co-ordinate project & work stream communications
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Data Architecture Manager at ANZ
February 2004 - July 2005Overview: Management of the project life cycle tasks during the implementation of a Replacement for a decommissioned Credit, Market, Country and Bank Risk application deployed in 17 countries across the organisation, providing a single platform for managing Counterparties, their limits and excess events. A project that was partnered with the selected vendor and Accenture as the integration partner. Project Management ⢠Facilitate the software development lifecycle, ensuring a collaborative approach across all stakeholder groups ⢠Co-ordinate project & work stream communications Stakeholder Management ⢠Manage stakeholder relationships ⢠Ensure regular, appropriate and timely information updates Data Architecture ⢠Manage business engagement and requirements for data sourcing ⢠Manage and co-ordinate multi-country project team ⢠Deliver Quality Assurance ⢠Release Management
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Customer Integration Manager at ANZ
November 2000 - February 2004⢠Collaborative Customers Solutions design in alignment with RFP/RFT and unique needs to complex customer needs ⢠Analysis and gathering on market trends and competitor activity, through personally established networks and contacts ⢠Strategic presentations on Cash Management and/or Transactional Services product and channel development ⢠Implementation of cost model for greater value profitability visibility and reporting ⢠CMTS Pre-Sales advise, product insight and technology thought leadership to enhance the Business Development and Account Managementâs engagement of potential, new and established customers ⢠Analysis and presentment of strategic opportunities to the Business Development and Account Management teams ⢠Customer Value Add Analysis to identify and suggest process improvements to financial workflows for process efficiency or cost reduction
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Director at User Strategy
November 2011Regional Director for strategic advisory firm User Strategy with best selling Bank 2.0 author Brett King. Enabling clients to capture the opportunities presented by new and emerging technologies, as well as realize the concrete benefits of a properly executed digital strategy. A regular global speaker on visions for change and the future. Scott publishes his thought leadership on his personal blog money-mesh.com
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Chief Mobile Officer at Movenbank
October 2011As Chief Mobile Officer, I am responsible for defining the Movenbank mobile-centric bank technology vision and implementing the mobile technologies that will enable Movenbank customers to spend, save and live smarter.
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Innovation Director at Next Bank Asia
October 2011Next Bank Asia is a conference discussing the REAL future of banks, financial services and money. Designers, technologists, entrepreneurs, venture capitalists, marketers, bankers and innovators will come together to showcase the best ideas in Asia. To be held in Singapore on May 9-10, 2012, this is a unique opportunity to be part of something brave and new for the banking industry!
Scott Bales's Education:
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St. Johns Australia
2007 – 2007Senior First Aider (Level 2) -
Project Management Institute
2005 – 2005Gradaute Certificate of Project ManagementConcentration: Project Management -
Swinburne University of Technology
2003 – 2004Graduate Diploma of Information TechnologyConcentration: Internet Software Development -
Swinburne University of Technology
2000 – 2004Master of BusinessConcentration: eBusiness -
RMIT University
1998 – 2000Bachelors of Applied ScienceConcentration: Human Movement -
Ivanhoe Grammar School
1995 – 1997VCEConcentration: Secondary School Qualification
Scott Bales's Interests & Activities:
User Experience, Consumer Behavior, Customer Behavior, Lean Startup, Mobility, Serendipity